The Woom Recall: Five Things You Need to Know
Woom Bikes USA, in coordination with the U.S. Consumer Product Safety Commission, has issued a recall on July 6, 2023 for approximately 84,000 children's bicycles. The recall comes in response to 77 reported incidents of the handlebar and stem detaching or loosening, leading to 19 injuries. The affected kids bicycles, known as the Woom Original models, were sold between 2018 and 2021 and cater to children aged 18 months to 14 years.
What Parents Need to Know:
1) Parents are advised to cease using the recalled kids bicycles and promptly contact Woom Bikes USA to obtain a free repair kit. The company is proactively reaching out to all known purchasers to provide necessary assistance.
2) The recalled bicycles were sold in the United States and were available for purchase on woom.com, Amazon, and local bicycle stores nationwide from September 2018 to March 2022. Additionally, 533 bikes were sold in Canada.
3) The recall encompasses six models of the Woom bicycle lineup: Woom 1 and Woom 1 Plus (balance bikes) and Woom 2, Woom 3, Woom 4, Woom 5, and Woom 6 (pedal bikes).
4) This recall is primarily motivated by safety concerns regarding the handlebar and stem assembly, which have been reported to detach or loosen during use. Such issues pose a significant risk to kids, potentially resulting in accidents and injuries. With 19 reported injuries already, it is crucial to address the problem promptly and comprehensively.
5) Parents and guardians are advised to immediately discontinue the use of the affected kid bicycles until the necessary repairs are made. This precautionary measure will help mitigate the risk of accidents and injuries associated with the handlebar and stem detachment.
For customers who purchased the Woom Original models within the specified timeframe, the company is offering a solution through the provision of free repair kits.
Ready, Set, Pedal does not carry any Woom bicycles. All kids bikes sold by Ready, Set, Pedal are covered my manufacturer warranty as well as a Ready, Set, Pedal guarantee.
Ready, Set, Pedal has a full inventory of kids bikes from ages 1 year to adult.